Data protection information for customers and prospective customers
in accordance with Art. 13, 14 and 21 General Data Protection Regulation (GDPR)
Data protection is an important concern for us. In the following we inform you how your data will be processed by us and which rights you are entitled to.
- Data protection information for website users
- Data protection information for suppliers
- Data protection information for applicants
1. The Controller
As a visitor to our website, you expect a high level of quality not only from our products, but also from the processing of your personal data. We are responsible for the handling of your data, which we process according to your wishes and the requirements of the German and EU data protection laws. Personal data is data that identifies you or makes you identifiable. We only process personal data if this is permitted by law or if you have given your prior consent.
The controller for the collection and processing of personal data is the:
TEEPACK Spezialmaschinen GmbH & Co. KG
Düsseldorfer Straße 73
Phone: +49 2132 976-0
If you have any questions regarding data protection or data security, please contact our data protection officer:
Name: Herr Woldemar Koschel
Anschrift: Marderstr. 16, 40789 Monheim
Our service providers include printers, lettershops, call centres, logistics companies, computer centres, analysis service providers and payment service providers. Our service providers are prohibited from processing your data for other purposes or for themselves. It is important to us that you can find out at any time from the following information which personal data is collected and processed during your visit to our website.
2. Your rights in data protection & right of revocation
personal data will be processed in accordance with the provisions of
the General Data Protection Regulation (GDPR), the Federal Data
Protection Act (BDSG) and other relevant data protection regulations. In
our contract documents, forms, declarations of consent and other
information provided to you (e.g. on the website) you can find further
details and additions to the purposes of processing.
2.1 Consent (Art. 6 para. 1 letter a GDPR)
consent for the processing of personal data, which you have given us,
is considered as a legal basis for the mentioned processing. You can
revoke your consent at any time with effect for the future.
2.2 Fulfilment of contractual obligations (Art. 6 para. 1 letter b GDPR)
We process your personal data to implement our contracts with you, i.e. in particular to initiate and process orders.
your personal data will be processed for the implementation of measures
and activities within the framework of pre-contractual relationships.
2.3 Compliance with legal obligations (Art. 6 para. 1 c GDPR)
We process your personal data, if this is necessary for the fulfilment of legal obligations. (e.g. trade, tax laws).
These could be, among others:
- Comparisons with European and international anti-terror lists
- Compliance with fiscal control and reporting obligations as well as the archiving of data for the purposes of data protection and data security as well as auditing by tax and other authorities.
fiscal control and reporting obligations as well as the archiving of
data for the purposes of data protection and data security as well as
auditing by tax and other authorities.
2.4 Legitimate interest of us or third parties (Art. 6 para. 1 f GDPR)
TEEPACK Spezialmaschinen GmbH & Co. KG may also use your personal data on the basis of a balance of interests to protect the legitimate interest of us or third parties. This takes place for the following purposes:
- for advertising or market research, if you have not objected to the use of your data.
- for obtaining information and exchanging data with credit agencies if this goes beyond our economic risk.
- for the limited storage of your data, if a deletion is not possible or only with disproportionately high expenditure because of the special kind of the storage.
- for comparison with European and international anti-terror lists, if this goes beyond the legal obligations.
- for the further development of services and products as well as existing systems and processes.
- for the safeguarding and exercising of our house rights through appropriate measures (e.g. video surveillance).
2.5 Right of appeal to a regulatory authority
You have the right to object to the processing of your data at any time for reasons arising from your particular situation if the legal requirements are met. This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR. If you object to the processing of your data for advertising purposes or wish to revoke your consent, a short message to our data protection officer by e-mail to firstname.lastname@example.org or by post to TEEPACK Spezialmaschinen GmbH & Co. KG, Düsseldorfer Straße 73, 40667 Meerbusch. Your data will then no longer be processed for the advertising purposes covered by the objection or revocation of consent. This also applies to profiling insofar as it is connected with such direct advertising. This does not affect the legality of the processing carried out up to the point of objection or revocation. After your objection to the processing of your personal data for advertising purposes or the revocation of your consent, we are obliged under data protection law in accordance with the requirements of the German data protection regulatory authorities to include the necessary data (name, address, e-mail address) in our internal blocking list and permanently - only for this purpose - store (block) and use for comparison with our future advertising files (Art. 21 para. 3, Art. 17 para. 3 b, Art. 6 para. 1 c GDPR). This will ensure that your objection or the revocation of your consent is observed on a permanent basis. If you have any questions about the processing of your personal data by us, we will of course be happy to provide you with information about the data concerning you at any time.
Furthermore, you have the right to information according to Art. 15 GDPR, the right to correction according to Art. 16 GDPR, the right to deletion according to Art. 17 GDPR, the right to limitation of processing according to Art. 18 GDPR as well as the right to data transfer from Art. 20 GDPR if the legal requirements are met. In all these cases, please contact our data protection officer (see contact data under point 1) at the communication addresses listed there. Finally, you have the right to lodge a complaint (Art. 77 GDPR) with a competent data protection regulatory authority.
The regulatory authority responsible for us is:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Nordrhein-Westfalen
3. Categories of personal data processed by us
The following data will be processed:
- personal data
first name, surname, occupation/industry and comparable data
- contact data
address, email address, telephone number and comparable data
- customer history
We may process personal data from public sources (e.g. Internet, media, press, trade and association registers, civil registers, debtor registers, land registers). If necessary for the provision of our services, we process personal data that we have lawfully received from third parties (e.g. address publishers, credit agencies).
4. Processing of personal data
Your personal data will be passed on by us within our company to those areas which require this data to fulfil their contractual and legal obligations or to implement our legitimate interest.
In addition, the following offices may receive your data:
- contract processors used by us (Art. 28 GDPR) in particular in the following areas: IT services, logistics services, suppliers, external computer centres, controlling, auditing services, financial institutions, courier services and logistics
- public bodies and institutions where there is a legal or official obligation under which we are obliged to provide information, report or pass on data or where the passing on of data is in the public interest
- Bodies and institutions on the basis of our legitimate interest or the legitimate interest of the third party for the purposes specified under Section 3.4 (e.g. authorities, credit agencies, debt collection agencies, lawyers, courts, experts, group companies and bodies and supervisory bodies)
- other bodies for which you have given us your consent to data transfer (e.g. dealers or business partners)
Changes in purpose
we should change the purposes of the processing in the course of the
time, we will inform you by an update of these references to the data
protection in advance.
Extended storage periods
The specified storage periods may be extended accordingly if a longer statutory or contractual storage period exists in individual cases, in particular if the data are processed for different purposes.
5. What are required fields?
If certain data fields are designated as mandatory fields and/or marked with an asterisk ( * ), the provision of this data is either required by law or contract, or we need this data for the conclusion of the contract, the desired service or the stated purpose. Of course, you also have the right to specify the data in the mandatory fields at your discretion. Failure to provide this information may result in the contract not being fulfilled by us or the desired service not being provided or the stated purpose not being achieved.
6. How long do we store your data?
If necessary, we process your personal data for the duration of our business relationship, this also implies the initiation and processing of a contract.
In addition, we are subject to various storage and documentation obligations, including those arising from the German Commercial Code (HGB) and the Tax Regulations (AO). The periods for storage and documentation specified there are up to ten years beyond the end of the business relationship or the pre-contractual legal relationship.
Ultimately, the storage period is also judged according to the statutory limitation periods, which, for example, according to §§ 195 et seq. of the German Civil Code (BGB) can generally be three years, but in certain cases also up to thirty years.
7. To what extent is there automated decision-making in individual cases (including profiling)?
We do not use purely automated decision-making procedures in accordance with Article 22 GDPR. Should we use these procedures in individual cases, we will inform you of this separately if this is required by law.
8. Scope of your obligations to provide us with your data
You only have to provide us with the data required for the establishment and execution of a business relationship or for a pre-contractual relationship, as well as data that we are legally obliged to collect. Without this data, we will generally not be able to conclude or execute the contract. This may also refer to data required later within the framework of the business relationship. If we also request data from you, you will be informed of the voluntary nature of the information separately.
9. Data security
We take technical and organisational security precautions to protect your personal data against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons and to guarantee the protection of your rights and compliance with the applicable data protection regulations of the EU and the Federal Republic of Germany. The measures taken should guarantee the confidentiality and integrity of your data as well as the availability and resilience of the systems and services when processing your data in the long term. They shall also rapidly restore data availability and access in the event of a physical or technical incident. Our security measures also include encryption of your data. All information that you enter online is technically encrypted and only then transmitted. This means that this information cannot be viewed by unauthorised third parties at any time. Our data processing and security measures are continuously improved in line with technological developments. The employees of TEEPACK Spezialmaschinen GmbH & Co. KG are or will be obliged in writing to maintain confidentiality and to comply with the data protection requirements of the GDPR.
Status January 2019